Are you a savvy Mac/Sandvox user with a couple of hours of spare time each day to help other Sandvox users? We're looking for a friendly person to work as a contractor to perform front-line technical support for Sandvox.
Prior experience with technical support is not necessary; we have procedures in place that will make it easy to do the job. What is required is a thorough understanding of Sandvox, consistent time availability (about two hours a day, 5 to 7 days a week), problem-solving abilities, excellent English communication, and good skills dealing with other people (over email, using our web-based support system). Communication with the other Karelia folks would be done over email, chat, and voice; the support work can be performed at home or anywhere!
If you are interested in becoming a part of the Karelia team, drop us a line.